TRANSACTIONAL MESSAGING SOLUTIONS

Deliver Secure Transactions via SMS & WhatsApp

Reliable DLT-compliant SMS and WhatsApp API for OTPs, alerts, notifications, and transactional messages. Reach customers on their preferred channel with guaranteed delivery.

99.95%
Delivery Rate
<2s
Avg Delivery Time
1M+
Messages/Day
Transactional Messaging Dashboard

Dual-Channel Messaging Solutions

Choose SMS, WhatsApp, or use both for maximum reach and reliability

Transactional SMS API

DLT-registered, reliable SMS delivery for OTPs, alerts, notifications, and transactional messages. Perfect for banking, e-commerce,Business.

Key Features:
  • DLT Registered & Compliant
  • 99.95% Delivery Rate
  • Real-time Delivery Reports
  • Bulk SMS Capabilities
Get SMS API

WhatsApp Business API

Send rich-media notifications, OTPs, order updates, and transaction alerts via WhatsApp. Higher engagement with 98% open rates.

Key Features:
  • Official WhatsApp Business API
  • Rich Media Support (Images, PDF, Video)
  • Interactive Message Templates
  • Automated Chatbots Integration
Get WhatsApp API

What is DLT & Why It Matters?

DLT (Distributed Ledger Technology) registration is mandatory for all commercial SMS senders in India. It ensures transparency and protects users from spam.

DLT Benefits

  • Sender Verification: Every sender ID is verified by telecom operators
  • Spam Protection: Users can report spam, improving overall ecosystem
  • Higher Deliverability: DLT-registered messages have better inbox placement
  • Legal Compliance: Mandatory for all transactional and promotional SMS
  • Brand Trust: Verified sender IDs build customer confidence
Our DLT Services

We handle complete DLT registration for your business including: Entity Registration, Header Registration, Template Approval, and Regular Compliance Updates. We maintain 100% DLT compliance for all SMS traffic.

Why Use Both SMS & WhatsApp?

Maximize reach and engagement by combining both channels

SMS Benefits

  • Universal Reach: Works on all phones, no app required
  • Instant Delivery: 2-5 second average delivery time
  • High Open Rate: 98% of SMS are read within 3 minutes
  • Reliability: Works even with poor internet connectivity
  • Regulatory Compliance: DLT ensures legal compliance in India
  • Cost Effective: Lower cost per message for bulk communication

WhatsApp Benefits

  • Rich Media: Send images, PDFs, videos, and interactive buttons
  • Higher Engagement: 45% higher response rates than SMS
  • Two-way Communication: Customers can reply and engage
  • Brand Recognition: Official business verification badge
  • Automation: Chatbots for 24/7 customer service
  • Global Reach: Works internationally with same API

Industry Use Cases

Real-world applications across different industries

Banking & Finance

Secure transaction alerts, OTPs for online banking, loan approval notifications, and payment reminders.

SMS Example (OTP):

Your OTP for transaction is 784592. Valid for 10 mins. Do not share with anyone.

WhatsApp Example (Transaction Alert):

₹5,000 debited from A/C XX1234. Avl Bal: ₹25,450. Not you? Call 1800-XXX-XXX

E-commerce & Retail

Order confirmations, shipping updates, delivery alerts, abandoned cart reminders, and promotional offers.

SMS Example (Shipping):

Your order #ORD12345 is shipped via Delhivery. Track: abc.com/track

WhatsApp Example (Order Update):

Your order is out for delivery! 🚚 Track live location & contact delivery agent

Healthcare

Appointment reminders, prescription ready alerts, test results, vaccination reminders, and health tips.

SMS Example (Appointment):

Reminder: Dr. Sharma appointment tomorrow at 3 PM. Call to reschedule.

WhatsApp Example (Prescription):

Your prescription is ready! 📄 Download PDF. Follow-up in 7 days.

Education

Admission confirmations, fee payment reminders, exam schedules, result announcements, and class updates.

SMS Example (Fee Reminder):

Last date for fee payment: 25th March. Pay online: school.edu/pay

WhatsApp Example (Exam Schedule):

📚 Final Exam Schedule attached. Check your subjects & report time.

Logistics & Delivery

Pickup confirmations, real-time tracking updates, delivery ETA alerts, and proof of delivery.

SMS Example (Pickup):

Your pickup scheduled today 2-4 PM. Keep package ready. Call agent: 98765XXXXX

WhatsApp Example (Tracking):

Your package is 5 stops away! 🚚 Live tracking: track.watneo.com/abc123

Travel & Hospitality

Booking confirmations, check-in reminders, flight status updates, hotel booking details, and itinerary sharing.

SMS Example (Booking):

Your flight AI-203 confirmed for 15th March, 2 PM. Web check-in opens 48h before.

WhatsApp Example (Itinerary):

✈️ Your complete travel itinerary attached. Includes hotels, transfers & activities.

What Our Clients Say

Businesses trust us for their critical communication needs

AK
Amit Kumar

Fintech Startup Founder

"Using both SMS for OTPs and WhatsApp for customer support reduced our customer complaints by 60%. The dual-channel approach is a game-changer."

SMS + WhatsApp 6 months using
PS
Priya Sharma

E-commerce Director

"DLT compliance was a headache until we switched to SmsNeo. Now our SMS deliverability is 99.9% and WhatsApp order updates get immediate customer responses."

DLT Compliant 1 year using
RG
Raj Gupta

Banking IT Head

"The dual portal system is perfect for our team. Finance uses SMS for transactions, while customer service uses WhatsApp. Both portals are intuitive and reliable."

Dual Portal 2 years using

Ready to Transform Your Business Communication?

Get started with our transactional SMS and WhatsApp API today. Free trial with 100 messages on each channel.

Or try both channels together for maximum impact

Get in Touch

Have questions about DLT registration, API integration, or which channel is best for your business? Our experts are here to help.

Phone Support
+91 80774 21083
Support Hours

Monday - Friday: 9 AM - 7 PM IST

Saturday: 10 AM - 5 PM IST

Request API Access